We ship worldwide from Muscat, Oman. As soon as you place your order, you will receive a confirmation email. Orders are shipped within 3 working days of placement of order.
How long does it take for an order to arrive?
All orders are dispatched within 3 working days from our office in Muscat (Oman), using the most reputed and reliable courier services.
Orders within Asia are delivered within a maximum of 7-12 working days from the day of dispatch, though we strive to make it reach you much before that.
Orders outside of Asia are within 12-14 working days from the day of dispatch (depending on the destination country), though we strive to make it reach you much before that.
Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order. You will be sent the tracking number for your order after it has been shipped, so you can keep a lookout for it.
All international payments are accepted via PayPal, and all major credit cards.
Urgent deliveries and/or special orders:
In case you require an urgent delivery, drop us an email with your order number at: firstname.lastname@example.org and we will try our best to make it happen for you.
1. Our product prices are not inclusive of shipping charges or any custom or import duties that may levied upon reaching the destination country. We have no control over these charges and are unable to estimate what they may be. These charges will have to be borne by the customer.
2. We are unable to entertain exchanges or refunds on orders outside of the GCC countries at this time. We highly recommend you follow the suggestions on our Size Advisor so that your JUJUs are a perfect fit when they arrive. You can view our Exchange & Return Policy here.