We ship worldwide from New Delhi, India.
As soon as you place your order, you will receive a confirmation email. Orders are shipped within 2-3 days of placement of order.
We ship on Mondays, Wednesdays and Fridays (public holidays, festivals, and weather restrictions being an exception).
How long does it take for an order to arrive?
All orders are dispatched from our studio in Delhi, using the most reputed and reliable courier services, within 2-3 working days (or as per the delivery date specified by you at the time of placing the order).
Orders within India are delivered within a maximum of 7-12 working days (depending on your location) from day of dispatch, though we strive to make it reach you much before that. Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
International shipping time may vary according to the location (please read below).
In case you require an urgent delivery, drop us an email with your order number at: firstname.lastname@example.org and we will try our best to make things happen for you.
Domestic shipping charges (within India)
We have a standard shipping fee of INR 300 per pair, across India. Your order is shipped within 2-3 working days, and should reach you within 7-10 days (depending on your location) from the day it’s shipped out. You will be sent the tracking number for your order after it has been shipped, so you can keep a lookout for it.
International shipping charges (outside India)
Shipping is calculated at the time of checkout. As shipping costs vary depending on destination country, we have a standard shipping charge starting at INR 2000 for the first pair, with an addition of INR 800 per pair after that. To illustrate:
|No. of pairs||Shipping charge (INR)|
Once your order has been shipped, your JUJUs should reach you within 7-12 working days (depending on destination country). You will be sent the tracking number for your order after it has been shipped, so you can keep a lookout for it.
All international payments are accepted via Paypal, and all major credit cards.
Important - the above shipping charges are not inclusive of any custom or import duties that may levied upon reaching the destination country. We have no control over these charges and are unable to estimate what they may be. These charges will have to be borne by the customer.
Please note - We are unable to entertain exchanges or refunds on International orders at this time. We highly recommend you follow the suggestions on our Size Advisor so that your JUJUs are a perfect fit when they arrive. You can view our Exchange & Return Policy here.